Remote Customer Support Representative – iGaming Sector (Turkish/English Language)
Overview
Are you passionate about providing top-notch customer service within the vibrant iGaming and betting industry? We’re on the hunt for a dedicated Customer Support Representative to join our lively team and deliver exceptional service to our players. If you’re enthusiastic about helping others and thrive in a dynamic environment, your place is with us!
Main Responsibilities
– Offer support and guidance to customers via live chat, email, and phone
– Resolve customer issues and inquiries with speed and precision
– Collaborate with team members to improve customer service processes
– Stay up-to-date with our games, promotions, and policies to provide accurate information
Mandatory Requirements
– Experience in customer support or a similar role, preferably within the betting/gaming industry
– Strong knowledge of sports, esports, and casino games
– Excellent communication skills in both oral and written Turkish and English
– Advanced level of Turkish language proficiency
– Empathy, patience, and a problem-solving approach
– Ability to work in a fast-paced environment and handle stress
– Team player with excellent interpersonal skills
We offer
– Dive into the exciting world of iGaming and betting with a team that’s at the forefront of the industry
– Competitive salary, bonuses, and a comprehensive benefits package that appreciates your hard work
– Endless opportunities for personal and professional development in a sector that’s constantly evolving
– A supportive, inclusive culture that values innovation and teamwork