Business Development Manager (PSP)

Overview

Our Partner: An International iGaming Company Redefining Entertainment

Who They Are:

A leading international iGaming company specializing in identifying and developing high-potential entertainment markets. With a team of 500+ professionals across 20+ locations, they operate in 10 countries and serve over 300,000 customers worldwide.

Innovation at the Core

This company thrives on pushing boundaries in the iGaming industry. Their global operations are powered by deep expertise in analytics, data research, and cutting-edge technology. They excel in iGaming operations—including sports betting and online casino—as well as digital and affiliate marketing, tech solutions, and data-driven decision-making.

Main Responsibilities

– Research and identify potential payment providers for relevant markets, assessing their suitability and negotiating terms for integration
– Analyze payment provider performance (such as approval rate, conversion rate, average transaction value, abandoned transactions, timeouts, processing time, payment distribution, etc.) and optimize routing strategies
– Report significant drops or anomalies to providers and corresponding internal teams, ensuring responsible parties provide updates on ETAs and issue resolution status
– Collaborate with product, CRM, customer support, and other departments, responding to their requests
– Document any changes to the cashier, payment flow, provider distribution and updates to payment providers
– Analyze current payment flows, methods, provider back-office systems, existing monitoring, and analysis tools
– Communicate critical changes in the cashier system to relevant teams
– Stay updated on industry trends and emerging payment technologies to identify opportunities for innovation and improvement in payment processes
– Manage contractual documentation, including signing agreements (contracts, addendums) and overseeing KYC & AML compliance procedures with payment providers
– Liaise with project stakeholders for brand development as well as reporting on performance.

Mandatory Requirements

– 1+ year of experience in fintech, payment processing, or related fields (PSP, acquiring, banking, e-commerce, iGaming – bookmakers, casinos)
– Understanding of payment metrics (approval rate, conversion rate, transaction value, processing time, etc.) and ability to analyze provider performance
– Experience working with payment providers, gateways, or fraud/risk systems
– Knowledge of payment routing optimization and transaction flow analysis
– Ability to negotiate with providers, resolve technical and transactional issues
– Strong communication skills to collaborate with product, CRM, support, and tech teams
– Experience in documenting processes and reporting on payment performance
– Proactive approach to identifying and resolving payment-related issues
– English – Upper-Intermediate or higher (for communication with international providers).

Nice to have:
– Experience in iGaming/casino/bookmaker payments
– Knowledge of regulatory requirements in different markets (EU, LatAm, etc.)
– Technical understanding of API integrations, webhooks, and payment protocols
– Basic SQL/Excel/Google Sheets skills for data analysis
– Understanding of gambling payments (fraud, chargebacks, restrictions

We offer

– Children Allowance
– Mental Health Support
– Sport Activities
– Language Courses
– Automotive Services
– Veterinary Services
– Home Office Setup Assistance
– Dental Services
– Books and Stationery
– Training Compensation