Customer Support Representative

Overview

Хочете працювати в iGaming&Entertainment компанії що зросла до 500+ спеціалістів лише за рік?

Шукаємо Customer Support для підтримки клієнтів компанії.

Від вас – Німецька та англійська. 

Від нас – топова зарплата, страховка та бонуси. 

Можна офіси в Європі або ремоут. 

Обговоримо?

Main Responsibilities

– learn all the necessary information given for work
– help customers through live support (chats, instant messengers and emails, possible hotline)
– handle customer inquiries appropriately and provide a high level of service
– be ready to work at night
– interact with other departments to resolve issues

Mandatory Requirements

– knowledge of Ukrainian (fluent spoken and written), and English, German (spoken and written) languages
– good written communication skills in one of these language combinations
– empathy, stress tolerance, responsibility, and focus on development and results
– excellent basic computer skills
– ability to work from personal laptop for the first 2 weeks of work during training

We offer

– a role with impact, leading recruitment in a growing international company

– opportunities for professional growth and development

– a supportive and collaborative work environment

– competitive salary and benefits package